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Submitted by: John Littlewood & Elizabeth Kennedy From: England
Just to thank you once more for our wonderful stay recently at your lovely hotel. The hotel itself, and the service we received throughout, were of the highest quality. We had an excellent weekend and only wished it were much longer. Please see our review Jan 22 at TripAdvisor: http://www.tripadvisor.com/ShowUserReviews-g188671-d206720-r4369167-Hotel_Heritage-Brugge_West_Flanders.html Thank you again

Submitted by: Keith and Sheila Hooper and family From: UK
We have just returned from a family weekend at the Heritage Hotel to celebrate our daughter's 30th birthday. The hotel was first class -the service excellent - friendly helpful staff superb attention to detail. We would recommend the hotel to anybody without hesitation. Thank you for making our family celebration such a happy occasion.

Submitted by: Keller Werner From: belgie
Wij waren van 24/11/2004 t.e.m.27/11/2004 in Brugge. Zeeeer goed hotel.niets op aan te merken.Personeel zeer vriendelijk en bekwaam.Doe zo verder.We komen zeker nog eens langs

Submitted by: Cristina E. Blance From: Hongkong
What a wonderful and beautiful hotel!The rooms are excellent with complete facilities!I really like the place and the wonderful people in this hotel especially Gerdi Knockaert,keep up the good work and GOD BLESS YOU ALL. CRISTINA

Submitted by: Cristina E. Blance From: Hongkong
What a wonderful and beautiful hotel!The rooms are excellent with complete facilities!I really like the place and the wonderful people in this hotel especially Gerdi Knockaert,keep up the good work and GOD BLESS YOU ALL. CRISTINA

Submitted by: Mr Derek McBrien From: Ireland
We stayed at your hotel on the night of Monday 6th December. from the moment we walked into your hotel we new we made the right choice. Each staff member we came into contact with was extremely polite and friendly. Each and everyone went out of their way to make our stay enjoyable. The standard and comfort of your rooms is absolutely fantastic, and we could not have asked for more. Thank you all sincerely for making our stay in your beautiful town so memorable Yours Derek McBrien

Submitted by: Luts Tim From: België
Ik ben in het weekend van 25-26september2004 in hotel heritage verbleven. Dit was een prachtige ervaring. De mensen aan de receptie waren zeeeer vriendelijk, het andere personeel ook en de uitbaters waren heel vriendelijk. De kamers waren verzorgd een heerlijk ontbijt. Kortom als er 1 hotel is waar ik terug naartoe wil dan is het deze. Heritage bedankt voor het prachtige weekend.

Submitted by: John & Veronica Smith From: England
A comfortable clean and very well run hotel in an ideal position for all the city sights. The management and staff are extremely helpful polite and friendly. We would highly recommend this lovely hotel. Be sure to take advantage of the free guided tour of the city, our guide Andrew was both informative and witty.

Submitted by: Huw Gardner From: Wales. United Kingdom.
They say first impressions count, it certainly did during our visit to your hotel, the staff were so friendly and professional. My wife and I were met by Issabell who with her charm and efficiency soon settled us into the relaxed atmosphere which the hotel has. The breakfast started you off for the day and what can you say about the staff apart from being so happy and friendly. A fantastic hotel,fantast staff and a fantastic city to visit. I look forward to seeing you again in a little while

Submitted by: jurriaan boor From: nederland
mooi hotel, geweldige service, helemaal top

Submitted by: Mike From: Canada/France
What a great stay we have just enjoyed at your wonderful hotel. Perfect location in a gorgeous town. Hotel is immaculately clean, staff absolutely professional, very welcoming and friendly from the moment we stepped into the hotel until we checked out. Bags seemed to disappear, car was parked or brought up front for us, all with quiet efficiency. Desk staff Charlotte and Isabel are just wonderful, offering help with dinner reservations and so on, and Willie is a superb valet, taking care of room service, parking and bags for us. Breakfast is a major affair with fruit, juices, yogurts, wonderful pastries, breads, cold meats, and the full range of bacon, eggs and sausages all served with style in the dining room. Really nicely done, wonderful personal service from the wait staff. Great if you like lots of heavy silver and attentive service. The web site does not mention that the hotel offers a limited room service menu - we arrived tired and did not feel like wandering, so we had a wonderful fish dinner in our room that was really lovely. I travel a lot for business and pleasure and I think this is a lovely luxurious small hotel with genuinely great personal service. Nice touch that the place feels old and elegant but has every modern convenience including free internet in the comfortable lounge/lobby area. I recommend the Heritage with no reservations and when I go back to Brugge I won't be looking for any other hotel! Thanks for a wonderful weekend. I will be back!

Submitted by: Mary & Steve McLellan From: Scotland
Thank you for a lovely stay in Bruges. Your hotel was in a excellent location, staff were very helpful and friendly. Accommodation was superb, very tastefully decorated. The cleanliness was outstanding. Breakfast was a great start to the day. I hope we will return to Bruges and most definitely stay at the Heritage.

Submitted by: Chris From: USA
Excellent Hotel !

Submitted by: Norman & Carol Prince From: Australia, but working in the UK for 3 years!
Centrally Located makes for an easy relaxed holiday, amongst some of the most wonderful character [historical] buildings. Not to mentioned the yummy food!! Your hotel is very clean, elegant and friendly, it was a joy to stay at and we look forward to return and have another relaxed holiday in Bruge.

Submitted by: robin westbrook From: united states of america
thank you so much for the delightful memories spawned from receiving your e-mails. our stays there have always been the best. we look forward to returning soon. sincerely, kent & robin westbrook

Submitted by: Oscar Alho From: UK
I`ve joined a lot this hotel and I hope that we could come back other times

Submitted by: Gillian Evans From: UK
Dear Johan & Isabelle, Paul & Myself had our 2nd stay at your hotel 31/05/02. We would like to express our sincere thanks for yet another wonderful stay. Please would you pass on a big Thank You to all your staff, they were most welcoming & made our stay in Bruges most memorable. Your staff are a credit to your hotel. Kind Regards Gillian E Evans

Submitted by: Despina Nicolaou From: UK
Thank you so much to all the staff at the Hansa Hotel, we had a lovely weekend! Brugge is stunning and well worth a visit but a big part of that is getting the right accomadation, in the right spot; the Hansa Hotel is perfect! The staff are very friendly, polite and take pride in their appearance, the hotel is immaculately clean and the facilities superb! We look forward to staying there again very soon! Best Regards, Despina & Richard (Feb '02)

Submitted by: Dawn Fisher From: USA (Harahan, Louisiana...outside of New Orleans)
Can't wait to visit you in April!

Submitted by: M. van Steenbergen From: Nederland
Mijn vrouw en ik hebben met de kerstdagen 2001 een hele plezierig verblijg gehad in uw mooie hotel met vriendelijk en goed personeel. Wij bedanken u hartelijk voor het leveren van uw diensten. Bij het afrekenen is door ons vergeten u de magnetische sleutelkaart van kamer 39 te overhandigen. uiteraard is dat heel dom van ons. Wij zullen per post u de bewuste magnetische sleutelkaart doen toekomen. Wij hopen dat u er niet te veel overlast van hebt gehad. Overigens zullen wij uw hotel aanraden bij onze vrienden cq relaties. Tot ziens. Marcel en Iris van Steenbergen

Submitted by: Vik Shetty From: San Diego, CA USA
Thanks to the HANSA Hotel and the superb staff, we had a great time on our HONEYMOON. Definitely the best hotel in Brugge! Thank you very much. The cleanliness of the hotel, impeccable level of service and the friendly demeanor of all the staff made our visit to Brugge and stay in the Hansa a very memorable one. We are definitely staying at the HANSA on our next trip to Brugge.

Submitted by: Diego & Rosalina Prida From: Dominican Republic
Mrs. Creytens, Congratulations!! You have a wonderful hotel and staff. Our suite (40) was great and for sure we will be back next year. We just got back home and to look at the pictures in your web page brings back beautiful memories. Thanks for your kind atentions. Warmest regards, Diego & Rosalina Prida Dominican Republic

Submitted by: Martin Daniels & Emiel Deporte From: Belgium
This is far one of the best hotels in Bruges. Very friendly and helpfull staff, excellent management, great location, spotless and romantic. We enjoyed the sauna and steamroom tremendously. It was our first time in this hotel, and now we know what we missed the last 30 years in visiting Bruges every year! We certainly wil go back to this hotel. This hotel should get 5 stars *****. Thanks Mr. and Ms. Creytens and staff! Antwerp 26 september 2001.

Submitted by: Amy Peacock From: USA, but currently live in Amsterdam
My husband, our friend and I loved your hotel. The staff was friendly and the room was perfect. Our friend Dana loved it so much that he decided to stop again three days later, while on a motorcycle trip. This was our first time staying at a hotel with our five month old daughter, and you made it a very pleasant experience. Thank you and we hope to see you again soon!!! The Peacocks

Submitted by: Kim & Jeremy Quinn From: USA
This hotel was wonderful. The staff wash fabulous. Everything about the hotel and our stay was enjoyable. We hope to visit again on our next trip. Thank you!!!

Submitted by: Gillian and Andrew Peden From: Scotland
Delightful hotel and very friendly helpful staff. Ideal position close to the centre of the town but peaceful rooms.

Submitted by: Clay Davis From: USA
Thinking about this hotel. The pictures look great.

Submitted by: Michael Theil From: USA
My wife Melissa and I stayed at the Hansa on the 14th and 15th of March. We found the hotel to be very comfortable, the food very good, and the staff most accommodating. Michael Theil

Submitted by: Jolanda de Vries From: Nederland
Wij hebben een fantastisch lang weekend bij jullie doorgebracht. Wat vooral opviel was dat ondanks de luxe, de mensen ontzettend vriendelijk en behulpzaam waren. En dat het hotel heel knus is. Vooral van de Sauna en het Turks stoombad hebben we ontzettend genoten. Voor herhaling vatbaar.

Submitted by: Rob and Jayne Downing From: England
Two visits so far and another one booked. Excellent service, very friendly staff, spotlessly clean rooms and a very good buffet breakfast. Highly recommended

Submitted by: Nelson and Pauline Pentecost From: England
Just a quick note to say thank you. We were delighted that you were both still there and that everybody in the hotel was as friendly and helpful as on our last visit. Have a very happy Christmas and New Year Best regards Nelson and Pauline

Submitted by: Johan Creytens From: Belgium
this is a great hotel, test

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